Rooms & reservation
What types of rooms are available at the hotel?
We offer a variety of rooms including Deluxe Rooms, Premium Rooms, and Suites, designed for comfort and luxury.
What amenities are included in the rooms?
All rooms come with air conditioning, Wi-Fi, flat-screen TV, comfortable bedding, and modern bathrooms.
What are the check-in and check-out timings?
Check-in is from 2:00 PM and check-out is until 11:00 AM.
Can I request an extra bed or room upgrade?
Yes, extra beds and upgrades are available on request, subject to availability and additional charges.
Payment and Cancellation
What payment methods are accepted?
We accept credit/debit cards, net banking, UPI, and cash payments at the hotel.
Is a deposit required to confirm the booking?
Yes, a partial or full advance payment may be required depending on the booking type.
Are there any hidden charges?
No, all charges including taxes will be clearly mentioned at the time of booking.
Can I pay at the hotel during check-in?
Yes, pay-at-hotel options are available for selected bookings.
Additional Questions
What is the cancellation policy?
Cancellations are allowed within a specific time frame. Policies may vary depending on the booking type.
Will I get a refund if I cancel my booking?
Yes, refunds are processed as per the cancellation policy and applicable terms.
How can I cancel my reservation?
You can cancel your booking through the website, booking platform, or by contacting our support team.
Are there any cancellation charges?
Yes, cancellation fees may apply if the cancellation is made after the allowed period.